Shipping Policy
Clear, transparent shipping information for every order — no hidden fees, no surprises. Enjoy free standard shipping on all U.S. orders over $49.
5:00 PM (GMT-08:00) Pacific Standard Time.
1-3 business days. Orders placed after cutoff begin processing the following business day.
5-7 business days, Monday to Friday.
6-10 business days total from the date of purchase.
All shipping and handling timelines are calculated in business days, Monday through Friday, excluding standard U.S. public holidays.
Delivery estimates are carefully calculated windows reflecting our standard delivery benchmarks. While we and our courier partners work diligently to meet these timelines, unexpected delays due to extreme weather, carrier capacity issues, or regional holidays may occasionally occur.
If your purchase includes multiple shirts, jackets, hats, accessories, personalized apparel, or diverse custom gift items, they may be fulfilled from different locations. Consequently, your items may ship separately and arrive in multiple packages.
You will receive unique tracking numbers for each package. Certain personalized, high-demand, or made-to-order apparel items may require extra preparation time due to careful print checks, address reviews, holiday volume spikes, or safe-handling protocols.
We currently ship exclusively within the United States. Stars and Seams serves customers shopping from the United States domestic market.
If a product, destination, or carrier limitation prevents delivery to your specific address, the order will not be available for that location, and you will be notified immediately at checkout before any payment is processed.
We believe in full transparency with no hidden fees at checkout. Our shipping costs are structured as follows:
Free for all U.S. orders over $49. Orders under $49 have a flat shipping fee of $4.99, shown clearly at checkout before payment.
To guarantee safe and efficient delivery, Stars and Seams partners with trusted domestic U.S. carriers. Orders are shipped using USPS, UPS, FedEx, or DHL.
The final carrier service is dynamically selected when your package is securely labeled and prepared at our fulfillment center. Once your order is dispatched, an automated shipping confirmation email containing a direct tracking link and courier details will be sent to your registered email address.
Your satisfaction is our priority. If your order encounters delays, tracking stops updating, or the package is marked as delivered but has not arrived, please reach out to our dedicated support team immediately.
To help us investigate and resolve the issue with the carrier swiftly, please provide:
For any questions regarding your shipment, custom delivery requests, or transit inquiries, please contact us directly through our official channels. We respond to all inquiries within 24 business hours.
